{"id":7565,"date":"2019-09-12T11:15:42","date_gmt":"2019-09-12T10:15:42","guid":{"rendered":"https:\/\/www.brainlabsdigital.com\/?p=7565"},"modified":"2025-06-20T19:54:24","modified_gmt":"2025-06-20T19:54:24","slug":"using-googles-search-quality-evaluator-guidelines-to-assess-your-site","status":"publish","type":"post","link":"https:\/\/www.brainlabsdigital.com\/using-googles-search-quality-evaluator-guidelines-to-assess-your-site\/","title":{"rendered":"Using Google&#8217;s Search Quality Evaluator Guidelines to assess your site"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><a id=\"what\"><\/a>What are Google\u2019s Search Quality Evaluator Guidelines?&nbsp;&nbsp;<\/h2>\n\n\n\n<p>To make sure that Google\u2019s search engine is returning the right answers, Google regularly uses human contractors to evaluate search results to make sure that the latest algorithm is returning the kind of results they want. <a href=\"https:\/\/static.googleusercontent.com\/media\/guidelines.raterhub.com\/en\/\/searchqualityevaluatorguidelines.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Google\u2019s Quality Evaluator Guidelines<\/a> are the instructions that they give these evaluators.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<div style=\"font-size: 1em; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p><a href=\"#what\">What are Google\u2019s Search Quality Evaluator Guidelines?<\/a><br><a href=\"#how\">How can Google\u2019s Search Quality Evaluator Guidelines be used to help websites?<\/a><br><a href=\"#methodology\">Methodology<\/a><br><a href=\"#pagetype\">Page type and site wide questions<\/a><br><a href=\"#insights\">How you would use insight gained from the Search Quality Evaluator checklist<\/a><br><a href=\"#questionnaire-topics\">The 10 questionnaire topics and what they mean<\/a><br><a href=\"#how-to-use\">How to use the Search Quality Evaluator checklist<\/a><br><a href=\"#who-should-use\">Who should use the Search Quality Evaluator checklist<\/a><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"how\"><\/a>How can Google\u2019s Search Quality Evaluator Guidelines be used to help websites?&nbsp;&nbsp;<\/h2>\n\n\n\n<p>The guidelines that Google gives Quality Evaluators give us insight into what Google is aiming for. Even if Quality Evaluators don\u2019t visit the site, meeting these criteria will help organisations match what Google believes is a good quality website. Jennifer Slegg\u2019s piece does a good job of detailing the <a href=\"http:\/\/www.thesempost.com\/google-updates-quality-rater-guidelines\/\" target=\"_blank\" rel=\"noopener noreferrer\">2019 update to the Search Quality Evaluator Guidelines<\/a>.<\/p>\n\n\n\n<p>We&#8217;ve created a checklist that distills Google\u2019s Quality Evaluator Guidelines and aims to give us more information to succeed in search.<\/p>\n\n\n\n<p>This post and accompanying checklist will allow you to:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Gain insight<\/strong> into what a website and organisation is doing well and could be doing better, in terms of facilitating a good user experience and the creation of quality content.<\/li><li><strong>Provide a platform for a website to perform well in search<\/strong>, by aligning with Google\u2019s perceived quality attributes.<\/li><li><strong>Get internal buy in<\/strong>. The checklist is consistent, independent, quantifiable and based on Google\u2019s guidelines. It could be filled out by internal teams or used as part of user testing.<\/li><li><strong>Make sure content is optimised for launch<\/strong>. The checklist can be used for internal stakeholders to go through before publishing new content, website features or most things that could impact the UX of a website and content quality.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"methodology\"><\/a>Methodology<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;Creating the checklist<\/h3>\n\n\n\n<p>We took Google&#8217;s 167 page&nbsp;<a href=\"https:\/\/static.googleusercontent.com\/media\/guidelines.raterhub.com\/en\/\/searchqualityevaluatorguidelines.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Search Quality Evaluator documentation<\/a>, Distilled\u2019s previous Panda survey and <a href=\"https:\/\/webmasters.googleblog.com\/2011\/05\/more-guidance-on-building-high-quality.html\" target=\"_blank\" rel=\"noopener noreferrer\">Google\u2019s guide to building high quality websites<\/a> and condensed it down to the 10 most important topics.<\/p>\n\n\n\n<p>We then took the questions that Google is trying to answer in each topic and turned them into Pass\/Fail items in our survey.<\/p>\n\n\n\n<p>Perhaps not surprisingly, the principle of what Google believes constitutes a high quality website hasn\u2019t changed too much throughout the years, although the qualifying criteria have certainly become more robust.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Weighting of questions<\/h3>\n\n\n\n<p>We decided how important a question should be based on wording in Google&#8217;s documentation.<\/p>\n\n\n\n<p>For example, Google rates pages \u201clowest quality\u201d if there is intent to deceive users or search engines.&nbsp;<\/p>\n\n\n\n<p>Under section 7.6 Pages that Potentially Deceive Users, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cWe will consider a page to be \u201cdeceptive\u201d if it may deceive users or trick search engines. All deceptive pages should be rated Lowest\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Google then goes on to describe misleading titles as a form of deception.<\/p>\n\n\n\n<p>Section 7.6.1 <em>Deceptive Page Purpose<\/em>:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cA webpage with a misleading title or a title that has nothing to do with the content on the page. Users who come to the page expecting content related to the title will feel tricked or deceived\u201d.<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>As a result of this wording in Google\u2019s documentation, where they deem deception to be indicative of \u201clowest quality\u201d pages, we have assigned strong relative importance to questions that pertain to deception.&nbsp;<\/p>\n\n\n\n<p>If your site fails the question below, it will fail that entire portion of the checklist, because of the importance that Google has placed on accurate titles.<\/p>\n\n\n\n<p><em>Does the title in Google Search accurately describe the topic of the page?<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"pagetype\"><\/a>How to use the checklist&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;Pagetype questions<\/h3>\n\n\n\n<p>When you are filling out the checklist, there are some questions which should be asked about multiple different types of pages. The page types include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Homepage<\/li><li>Product pages<\/li><li>Blog pages&nbsp;<\/li><\/ul>\n\n\n\n<p>Applying topics to different page types will give a broader view of the overall UX and content quality and help pinpoint strengths and weaknesses.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Of course, some page types may not be relevant to an organisation. For instance, publications don\u2019t have product pages, so asking questions about a product page is not applicable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sitewide questions<\/h3>\n\n\n\n<p>Over the last year or so Google has really focussed on the profile of organisations and content authors in their search algorithms, with&nbsp;<a href=\"https:\/\/www.mariehaynes.com\/the-august-1-2018-google-update-strongly-affected-ymyl-sites\/\" target=\"_blank\" rel=\"noopener noreferrer\">August\u2019s 2018 medic update<\/a> being of particular note.<\/p>\n\n\n\n<p>The E-A-T (Expertise, Trustworthiness and Authoritativeness) of organisations and content creators is seen by Google to be indicative of quality and value. Importantly, Google places more weight on the external evidence of E-A-T, rather than an organisations\u2019 or content creators\u2019 self-endorsement.&nbsp;<\/p>\n\n\n\n<p>We\u2019ve created specific questions that focus on identifying external reputation, with the idea that external reputation represents the potential E-A-T of a website.<\/p>\n\n\n\n<p>We also created questions that focussed on more hygiene aspects of a website, specifically the adequacy of information on a business\/content creators and how the design of a website affects the overall UX.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"insights\"><\/a>How you would use insight gained from the checklist<\/h2>\n\n\n\n<p>There could be many actions that could be taken from the checklist. Some insights we\u2019ve provided for clients when running our checklist include:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Customer concerns\/complaints on third party websites<\/h4>\n\n\n\n<p>External reputation information of a brand is important for both Google and users.&nbsp;<\/p>\n\n\n\n<p>So by identifying negative sentiment towards a brand and\/or product on an influential industry related website, we convinced our client to not only review concerns on said website, but commission an off site review investigation for many other related websites.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Content creators lacking perceived expertise<\/h4>\n\n\n\n<p>Google says that the E-A-T of content creators is indicative of content quality. Our checklist highlighted that content creators, despite being experienced within the vertical they work in, didn\u2019t have an online presence.&nbsp;<\/p>\n\n\n\n<p>The outcome of this insight was to plan guest writing opportunities on industry publications to enhance employees perceived expertise.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Lack of information on content creators&nbsp;<\/h4>\n\n\n\n<p>Users want to learn more about and validate the legitimacy of content creators. Our checklist highlighted that individual content creators didn\u2019t have bio pages.&nbsp;<\/p>\n\n\n\n<p>The outcomes of this insight was to develop individual bio pages, with information on their experience and expertise.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Product page insights<\/h4>\n\n\n\n<p>Some common insights include:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Not fully understanding the purpose and\/or benefits of a product<\/strong>: often a common issue on B2B websites, this can be the result of jargon heavy content, long-winded descriptions that don\u2019t make the benefits clear, or a lack of FAQ\u2019s.&nbsp;&nbsp;<\/li><li><strong>Page design<\/strong>: content is sometimes difficult to digest. This can be the result of bunched up blocks of text, blurry or broken images, or key content placed near the bottom of the page.<\/li><\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Blog page insights<\/h4>\n\n\n\n<p>If executed properly, an organisation&#8217;s blog is key in driving top of the funnel traffic. This checklist highlights areas such as:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Inaccurate headlines<\/strong>:&nbsp; users need to have an accurate&nbsp; understanding and expectation of the benefits\/knowledge they could gain by reading a blog post. We certainly don\u2019t want to mislead readers in any form.<\/li><li><strong>Fact validation<\/strong>: to enhance the authority of your content, you should link to reputable third party sites to validate facts when possible and appropriate.<\/li><li><strong>Unique content<\/strong>: create more in depth and potentially data driven pieces of content to encourage bookmarking\/sharing.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"questionnaire-topics\"><\/a>The 10 questionnaire topics and what they mean<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Does [PAGE TYPE] have a beneficial purpose?<\/h3>\n\n\n\n<p>The goal of page quality rating is to evaluate how well a page achieves its purpose and objectives. The way a page is measured on \u201cbeneficial purpose\u201d is dependant on the page type.<\/p>\n\n\n\n<p>Under section 2.2, What is the Purpose of a Webpage? Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cAs long as the page is created to help users, we will not consider any particular page purpose or type to be higher quality than another.\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>For example, the purpose of a product page is to inform the user about the product, such as the features and benefits of the product.&nbsp;<\/p>\n\n\n\n<p>If a product page fails to achieve this objective then it lacks a beneficial purpose and would be considered a low quality page and in theory not perform well in search results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is the main content on the [PAGE TYPE] created with substantial effort, time and talent\/skill?&nbsp;&nbsp;<\/h3>\n\n\n\n<p>Google needs to understand whether content provides enough informative, unique information, to be deemed high quality.<\/p>\n\n\n\n<p>Under section 5.1, <em>Very High Quality MC<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cWe will consider the MC of the page to be very high or highest quality when it is created with a high degree of time and effort, and in particular, expertise, talent, and skill\u2014this may provide evidence for the E-A-T of the page\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Content that is vague and lacking in detail is unlikely to perform well, especially if other sites produce more comprehensive and useful pieces of content.<\/p>\n\n\n\n<p>We\u2019ve excluded questions that specifically tackle the E-A-T of the content creators in this section, with the aim to focus on evaluating the usefulness of existing content.<\/p>\n\n\n\n<p>Not every business will be, or have industry experts producing content, but that shouldn\u2019t detract from assessing the quality of content that is actually being produced.&nbsp;<\/p>\n\n\n\n<p>Google states that smaller businesses are likely to have a smaller web presence and a lack of external evidence of E-A-T is not an indication of low page quality.&nbsp;<\/p>\n\n\n\n<p>Under section 2.6.5, <em>What to Do When You Find No Reputation Information<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cFrequently,<strong> you will find little or no information about the reputation of a website for a small organization. This is not indicative of positive or negative reputation.<\/strong> Many small, local businesses or community organizations have a small \u201cweb presence\u201d and rely on word of mouth, not online reviews. For these smaller businesses and organizations, <strong>lack of reputation should not be considered an indication of low page quality.<\/strong>\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>However, for <a rel=\"noopener noreferrer\" href=\"https:\/\/www.mariehaynes.com\/the-august-1-2018-google-update-strongly-affected-ymyl-sites\/\" target=\"_blank\">\u201cYour Money or Your Life\u201d (YMYL) pages<\/a>, such as medical, or financial information websites, the reputation of the website and\/or the individual content creator is just as important as the potential usefulness of content.<\/p>\n\n\n\n<p>Evaluating the E-A-T of a website and\/or content creator will be addressed in the topics \u201cWould you trust information from this website\u2019s authors?\u201d and \u201cWould you trust information from this website?\u201d.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does the [PAGE TYPE] on this site have obvious errors?<\/h3>\n\n\n\n<p>This topic is about identifying errors on a website, with a focus on recognising unmaintained and\/or defaced pages.<\/p>\n\n\n\n<p>Under section 7.2.9, Unmaintained Websites, and Hacked, Defaced, or Spammed Pages, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cUnmaintained websites should be rated Lowest if they fail to achieve their purpose <strong>due to the lack of maintenance.<\/strong>\u201d<\/p>\n<p>\u201c<strong>Unmaintained websites may also become hacked, defaced, or spammed with a large amount of distracting and unhelpful content.<\/strong> These pages should also be <strong>rated Lowest<\/strong> because they fail to accomplish their original purpose.\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Although not explicitly mentioned in Google\u2019s Search Quality Evaluator Guidelines, other signs of unmaintained websites are broken links and images as well as obvious missing blocks of main content.<\/p>\n\n\n\n<p>If a website has a large number of glaring errors, it could compromise user experience and suggests the website may be insecure. Failing this topic indicates a website will likely struggle to perform well in search results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does the [PAGE TYPE] contain excessive adverts, or pop-ups?<\/h3>\n\n\n\n<p>Over the last couple of years, Google has been increasingly targeting websites that excessively contain adverts and\/or block users\u2019 access to content with pop-ups.<\/p>\n\n\n\n<p>Under section 7.2.7, <em>Obstructed or Inaccessible Main Content<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cMC cannot be used if it is obstructed or inaccessible due to Ads, SC, or interstitial pages. If you are not able to access the MC, please use the Lowest rating\u201d.<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Google also suggests ads don\u2019t need to fully obstruct a page to be distracting to receive a \u201clow\u201d rating. Under section 6.4, Distracting Ads\/SC, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201c&#8230;some Ads, SC, or interstitial pages (i.e., pages displayed before or after the content you are expecting) make it difficult to use the MC. Pages with Ads, SC, or other features that distract from or interrupt the use of the MC should be given a Low rating\u201d.<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Whilst Google does state that ads can contribute to good user experience, they should be used&nbsp; in moderation and not negatively impact the experience of consuming main content.<\/p>\n\n\n\n<p>Sites that contain excessive adverts and obstructive pop-ups run the risk of penalisation, which will impact online visibility.&nbsp;<\/p>\n\n\n\n<p>This topic is particularly pertinent for mobile devices where screen space is limited.<\/p>\n\n\n\n<p>The questions in our checklist for this topic also reflect Google\u2019s firm stance on excessive advertisements. Any \u201cFailed\u201d question in our checklist will fail this entire topic.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is [PAGE TYPE] deceptive?<\/h3>\n\n\n\n<p>Earlier, we mentioned how misleading page titles can be a means of deception, but Google cites other forms of deception.&nbsp;<\/p>\n\n\n\n<p>For example, under section 7.6.2, <em>Deceptive Page Design<\/em>, Google states the following are forms of deception:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Pages that disguise Ads as MC. Actual MC may be minimal or created to encourage users to click on the Ads.<\/li><li>Pages that disguise Ads as website navigation links.<\/li><li>Pages where the MC is not usable or visible.<\/li><li>Any page designed to trick users into clicking on links, which may be Ads or other links intended to serve the needs of the website rather than to the benefit of the user.<\/li><\/ul>\n\n\n\n<p>Pages that are misleading or attempt to cause harm in some way are deemed the \u201clowest\u201d quality of page and will negatively impact the perception of the organisation and hurt online visibility.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is there adequate information about the business and\/or content creators?<\/h3>\n\n\n\n<p>Google wants websites to provide adequate information about a business and\/or authors.<\/p>\n\n\n\n<p>Under section 2.5.3, <em>Finding About Us, Contact Information, and Customer Service Information<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cThere are many reasons that users might have for contacting a website, from reporting problems such as broken pages, to asking for content removal. Many websites offer multiple ways for users to contact the website: email addresses, phone numbers, physical addresses, web contact forms\u201d<\/p>\n<p>Google adds that contact information is particularly important for websites that handle money.<\/p>\n<\/div>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cContact information and customer service information are extremely important for websites that handle money, such as stores, banks, credit card companies, etc\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>When it comes to individual content creators, Google doesn&#8217;t specifically mention that authors should have biography pages on a website. Google also state the E-A-T of authors should be primarily judged on external evidence; however, there is sound logic in providing an option to view biography pages on a website that demonstrate the E-A-T of authors.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Under section 6.1, <em>Lacking Expertise, Authoritativeness, or Trustworthiness (E-A-T)<\/em>, Google writes:&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cLow quality pages often lack an appropriate level of E-A-T for the purpose of the page. Here are some examples:<\/p>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>The creator of the MC does not have adequate expertise in the topic of the MC, e.g. a tax form instruction video made by someone with no clear expertise in tax preparation.<\/li><li>The website is not an authoritative source for the topic of the page, e.g. tax information on a cooking website.\u201d<\/li><\/ul>\n\n\n\n<p>Ultimately, users want to be able to contact and learn more about an organisation\/content creator. A website that provides adequate and reliable information that demonstrates E-A-T will foster trust and credibility.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Would you trust information from this website?<\/h3>\n\n\n\n<p>Google is emphasising the importance of websites and organisations having credible external reputation.&nbsp;<\/p>\n\n\n\n<p>Google has stated they will trust external sources of reputation information over internal information.<\/p>\n\n\n\n<p>Under section 2.6, <em>Reputation of the Website or Creator of the Main Content<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201c&#8230;for Page Quality rating, <strong>you must also look for outside, independent reputation information about the website.<\/strong> When the website says one thing about itself, <strong>but reputable external sources disagree with what the website says, trust the external sources.<\/strong>\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Google wants to evaluate the external reputation information of an organisation using credible third party sources like external news articles, blog posts, or even Wikipedia pages.&nbsp;<\/p>\n\n\n\n<p>Under section 2.6.2, <em>Sources of Reputation Information<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cLook for information written by a person, not statistics or other machine-compiled information.<strong> News articles, Wikipedia articles, blog posts, magazine articles, forum discussions, and ratings from independent organizations can all be sources of reputation information.<\/strong> Look for independent, credible sources of information.\u201d&nbsp;<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>By identifying various sources of external reputation information, Google can better evaluate E-A-T.&nbsp;<\/p>\n\n\n\n<p>Content that is written by websites\/authors who meet a high level of E-A-T is deemed to be of the \u201chighest quality\u201d and in theory should perform better in search results. This is particularly important for YMYL websites\/topics, such as health and safety, finance and news and current events.&nbsp;<\/p>\n\n\n\n<p>Interestingly, for the <a href=\"https:\/\/searchengineland.com\/change-log-google-updated-its-search-quality-rater-guidelines-321549\" target=\"_blank\" rel=\"noopener noreferrer\">September 2019 Search Quality Evaluator Guidelines update<\/a>, Google adds \u201cShopping\u201d as a type of YMYL. Under section 2.3, <em>Your Money or Your Life (YMYL) Pages<\/em>, Google defines \u201cShopping\u201d as:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cinformation about or services related to research or purchase of goods\/services, particularly webpages that allow people to make purchases online\u201d&nbsp;&nbsp;&nbsp;<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Under section 5.2, <em>Very Positive Reputation<\/em>, Google writes:<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cFor shopping pages, <strong>experts could include people who have used the store\u2019s website to make purchases;<\/strong> whereas for medical advice pages, experts should be people or organizations with appropriate medical expertise or accreditation\u201d.<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>This suggests customer reviews for an organisation\u2019s products\/services can be used as a valid source of external reputation information for ecommerce and B2B websites.&nbsp;<\/p>\n\n\n\n<p>As part of our checklist, we\u2019ve included questions to evaluate online reviews for a brand, which could also encompass specific review information on a brand\u2019s products\/services.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Would you trust information from this website\u2019s authors?<\/h3>\n\n\n\n<p>Like evaluating the E-A-T of a website\/organisation, Google also wants to evaluate external reputation information for individual content creators.<\/p>\n\n\n\n<p>Under section 9.2, Reputation and E-A-T: Website or the Creators of the Main Content?, Google writes:&nbsp;<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cYou must consider the reputation and E-A-T of <strong>both the website and the creators of the MC<\/strong> in order to assign a Page Quality rating.\u201d<\/p>\n<p>\u201cThe reputation and E-A-T of the creators of the MC is extremely important <strong>when a website has different authors or content creators on different pages.<\/strong>\u201d<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Sometimes a website\/organisation will be creating content and other times it will be individual content creators. Either way, evaluating the E-A-T for both types of content creators is equally important.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does the design of the website make it difficult to use?<\/h3>\n\n\n\n<p>This topic focuses on the functionality of the website and in turn, user experience.&nbsp;<\/p>\n\n\n\n<p>Under section 7.2.3, <em>Lowest Quality Main Content<\/em>, Google writes:&nbsp;<\/p>\n\n\n\n<div style=\"font-size: 1.1em; font-style: italic; border-left: solid; padding-left: 30px; border-color: #58585B;\">\n<p>\u201cThe Lowest rating should also apply to pages where users cannot benefit from the MC, for example:<\/p>\n<ul>\n<li>Informational pages with demonstrably inaccurate MC.<\/li>\n<li><strong>The MC is so difficult to read, watch, or use, that it takes great effort to understand and use the page.<\/strong><\/li>\n<li><strong>Broken functionality of the page due to lack of skill in construction, poor design, or lack of maintenance.<\/strong>\u201d<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>The design of a website plays a pivotal role in functionality and since Google rightfully views bad functionality with a grade of \u201clowest rating\u201d, the design of a website deserves its own topic.<\/p>\n\n\n\n<p>A website with a good design and functionality will contribute to high quality pages and in theory convert better and potentially perform better in search results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Would you trust this website with personal details?<\/h3>\n\n\n\n<p>This topic is the culmination of all the previous questions. If the overarching results are positive then users could be more likely to hand over personal information, such as credit card details and email addresses, which is an objective for most businesses.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"how-to-use\"><\/a>How to use the checklist<\/h2>\n\n\n\n<p>Access the <a href=\"https:\/\/docs.google.com\/spreadsheets\/u\/0\/d\/1yysMyXoEki1YWIfac3WCBTWkEucmPKYzl2WiT6TmF_0\/copy?__hstc=61763507.b823bc5894725d8417f3c2d1cb7fdcdc.1597153996104.1605282600836.1605541633787.15&amp;__hssc=61763507.7.1605541633787&amp;__hsfp=3366158312&amp;pli=1&amp;submissionGuid=98f49c58-1f48-43ea-a368-dda8197c9b8a\">Search Quality Evaluator checklist for free here.<\/a><\/p>\n\n\n\n<p>There will be an option to select \u201cTRUE\u201d, \u201cFALSE\u201d, or \u201cOKAY\u201d for each question in the checklist.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1918\" height=\"457\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/how-to-answer-questions.png\" alt=\"how to answer questions\" class=\"wp-image-7567\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/how-to-answer-questions.png 1918w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/how-to-answer-questions-300x71.png 300w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/how-to-answer-questions-1024x244.png 1024w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/how-to-answer-questions-768x183.png 768w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/how-to-answer-questions-1536x366.png 1536w\" sizes=\"auto, (max-width: 1918px) 100vw, 1918px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Necessary<\/h3>\n\n\n\n<p>The importance (necessity) of each question will determine whether a section will \u201cPass\u201d, or \u201cFail\u201d. In the screenshot above, the question <em>\u201cIs it clear and easy to understand what the website offers?\u201d is a necessity to pass and because the answer is \u201cFALSE\u201d, the section has \u201cFAILED\u201d<\/em>.<\/p>\n\n\n\n<p>You can view the necessity of each question by unhiding columns C-E but these additional columns can be confusing for people who don\u2019t understand what the sheet is doing, so I would keep them hidden most of the time.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1517\" height=\"443\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/checklist-column-information.png\" alt=\"checklist column information\" class=\"wp-image-7568\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/checklist-column-information.png 1517w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/checklist-column-information-300x88.png 300w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/checklist-column-information-1024x299.png 1024w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/checklist-column-information-768x224.png 768w\" sizes=\"auto, (max-width: 1517px) 100vw, 1517px\" \/><\/figure><\/div>\n\n\n\n<p>There are also two additional columns, \u201cIdeal answer\u201d and \u201cAchieves ideal answer\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ideal answer<\/h3>\n\n\n\n<p>\u201cIdeal answer\u201d determines what the \u201cideal\u201d statement should be for each question.&nbsp;<\/p>\n\n\n\n<p>In some cases you want the statement to be \u201cTRUE\u201d. In other cases, you want the statement to be \u201cFALSE\u201d.<\/p>\n\n\n\n<p>For instance, we want the statement to be \u201cTRUE\u201d for the question \u201c<em>Is it clear and easy to understand what the website offers?<\/em>\u201d.<\/p>\n\n\n\n<p>However, the \u201cideal\u201d answer for the question \u201c<em>Is the content too short, insubstantial or unhelpfully vague?<\/em>\u201d would be \u201cFALSE\u201d. \u201cFALSE\u201d states that the content is in fact not short, insubstantial, or unhelpfully vague.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Achieves ideal answer<\/h3>\n\n\n\n<p>\u201c<em>Achieves ideal answer<\/em>\u201d is determined by whether the \u201cGrade\u201d column matches the \u201cIdeal answer\u201d column.&nbsp;<\/p>\n\n\n\n<p>Using the above screenshot, we know the \u201c<em>Ideal answer<\/em>\u201d for the question \u201c<em>Is it clear and easy to understand what the website offers?\u201d is \u201cTRUE\u201d<\/em>&#8220;.&nbsp;<\/p>\n\n\n\n<p>However, because the answer given is \u201cFALSE\u201d, the ideal answer has not been achieved;&nbsp; therefore, \u201cFALSE\u201d is the statement given for <em>\u201cAchieves ideal answer\u201d<\/em>.<\/p>\n\n\n\n<p>This allows us to see all \u201cPassed\u201d and \u201cFailed\u201d sections of the checklist located in the\u201cPassed and Failed section\u201d tab.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"332\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/passed-tab.png\" alt=\"passed tab\" class=\"wp-image-7569\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/passed-tab.png 605w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/passed-tab-300x165.png 300w\" sizes=\"auto, (max-width: 605px) 100vw, 605px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"755\" height=\"154\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/failed-tab.png\" alt=\"failed tab\" class=\"wp-image-7570\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/failed-tab.png 755w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/failed-tab-300x61.png 300w\" sizes=\"auto, (max-width: 755px) 100vw, 755px\" \/><\/figure><\/div>\n\n\n\n<p>We\u2019ve also added a description and\/or instructions and references column in the checklist questions tab to help explain questions, provide instructions and add context. Feel free to add to, or iterate the content found in these columns.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1656\" height=\"352\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/question-description-column.png\" alt=\" question description column\" class=\"wp-image-7571\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/question-description-column.png 1656w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/question-description-column-300x64.png 300w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/question-description-column-1024x218.png 1024w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/question-description-column-768x163.png 768w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/question-description-column-1536x326.png 1536w\" sizes=\"auto, (max-width: 1656px) 100vw, 1656px\" \/><\/figure><\/div>\n\n\n\n<p>You\u2019ll also find references of<em> \u201c[ADD BRAND]\u201d<\/em> in the \u201cChecklist questions\u201d tab. You\u2019ll need to update these references to reflect the organisation the checklist is being run against.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>The tab <em>\u201cWebsite content\u201d<\/em> concatenates example URLs and example titles to help make this checklist a little more efficient to use.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"391\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/concatenate-question-information.png\" alt=\"concatenates example URLs checklist\" class=\"wp-image-7572\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/concatenate-question-information.png 946w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/concatenate-question-information-300x124.png 300w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/concatenate-question-information-768x317.png 768w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"858\" height=\"267\" src=\"https:\/\/brainlabdev.wpenginepowered.com\/wp-content\/uploads\/2020\/11\/example-question-title-tag.png\" alt=\"example question title tag\" class=\"wp-image-7573\" srcset=\"https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/example-question-title-tag.png 858w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/example-question-title-tag-300x93.png 300w, https:\/\/www.brainlabsdigital.com\/wp-content\/uploads\/2020\/11\/example-question-title-tag-768x239.png 768w\" sizes=\"auto, (max-width: 858px) 100vw, 858px\" \/><\/figure><\/div>\n\n\n\n<p>The easiest way to see how all of these fields work is just to fill them out with information from your brands first, and then notice how the questions have changed as you go through the checklist.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"who-should-use\"><\/a>Who should use the checklist?<\/h2>\n\n\n\n<p>As we\u2019ve mentioned, our Search Quality Evaluator Checklist can be used by a range of people.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>SEO professionals<\/strong>: filling out this checklist is a great way to evaluate the UX and website quality of a client. It will allow you to pinpoint strengths and weaknesses and help you deliver priority recommendations.<\/li><li><strong>Internal stakeholders<\/strong>: the checklist can be used by internal stakeholders to go through before publishing new content, website features or most things that could impact the UX and content quality. The checklist could also be filled out by internal stakeholders as a way of getting them on board with SEO priorities.<\/li><li><strong>The public<\/strong>: if you want to get a true understanding of how users perceive your website and brand, then why not ask your potential customers?&nbsp;<\/li><\/ol>\n\n\n\n<p>Members of the public <strong>NEED TO<\/strong> fill out all <em>sitewide questions<\/em>, but you should <em>split page type<\/em> questions to avoid a horribly long survey that they\u2019ll give lazy answers to. For instance, get a respondent to only answer questions for the homepage, blog pages, or product pages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our other checklists<\/h2>\n\n\n\n<p>We like using checklists here at Distilled and if you do too, get your hands on our <a href=\"https:\/\/www.brainlabsdigital.com\/marketing-library\/the-comprehensive-guide-to-technical-seo-audits\/\" data-type=\"URL\" data-id=\"https:\/\/www.brainlabsdigital.com\/marketing-library\/the-comprehensive-guide-to-technical-seo-audits\/\" target=\"_blank\" rel=\"noreferrer noopener\">technical SEO audit checklist<\/a>, <a href=\"https:\/\/www.brainlabsdigital.com\/marketing-library\/the-guide-to-google-analytics-audits\/\" data-type=\"URL\" data-id=\"https:\/\/www.brainlabsdigital.com\/marketing-library\/the-guide-to-google-analytics-audits\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google Analytics audit checklist<\/a> and our <a href=\"https:\/\/www.brainlabsdigital.com\/marketing-library\/the-ultimate-guide-to-ppc-audits\" data-type=\"URL\" data-id=\"https:\/\/www.brainlabsdigital.com\/marketing-library\/the-ultimate-guide-to-ppc-audits\" target=\"_blank\" rel=\"noreferrer noopener\">PPC audit checklist<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What are Google\u2019s Search Quality Evaluator Guidelines?&nbsp;&nbsp; To make sure that Google\u2019s search engine is returning the right answers, Google regularly uses human contractors to evaluate search results to make sure that the latest algorithm is returning the kind of results they want. Google\u2019s Quality Evaluator Guidelines are the instructions that they give these evaluators. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":7433,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[42],"tags":[],"class_list":["post-7565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Using Google&#039;s Search Quality Evaluator Guidelines to assess your site - Brainlabs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.brainlabsdigital.com\/using-googles-search-quality-evaluator-guidelines-to-assess-your-site\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Google&#039;s Search Quality Evaluator Guidelines to assess your site - Brainlabs\" \/>\n<meta property=\"og:description\" content=\"What are Google\u2019s Search Quality Evaluator Guidelines?&nbsp;&nbsp; To make sure that Google\u2019s search engine is returning the right answers, Google regularly uses human contractors to evaluate search results to make sure that the latest algorithm is returning the kind of results they want. Google\u2019s Quality Evaluator Guidelines are the instructions that they give these evaluators. 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